Credit and Collections Associate

Crystal Lake, IL


Shaw Media’s suburban group is seeking a Credit and Collections Associate to join our accounting team.  Shaw Media publishes daily and weekly newspapers, monthly magazines and a number of industry-leading websites. Our footprint is growing and our audience is larger than ever before! 

In this exciting role, you will contact clients by telephone regarding outstanding balances and assist with questions and requests.  You will work with an excellent group of seasoned account executives to set up new accounts and determine credit worthiness within company guidelines.

A good candidate will have excellent phone presence and enjoy being on the phone, will be highly organized, possess the ability to multi-task and prioritize in our deadline-driven environment.  

Key responsibilities:
• Calling clients by telephone to negotiate payment or set payment plans
• Answering incoming calls to assist clients with billing inquiries and requests
• Set up and maintain client accounts 
• Accountability for aging percentages
• Sorting and mailing of letters/statements

Requirements: 
• High School Diploma or GED
• Prior collections or customer service experience, preferably in a call center environment
• Basic accounting knowledge
• Basic Microsoft Word and Excel
• Vision Data experience is a plus

The hours for this position are Monday-Friday from 8:30 am - 5:00 pm.

About Shaw Media:
Shaw Media publishes over 150 titles in Illinois and Iowa. Its holdings include websites, newspapers, magazines, Pro Football Weekly, a video production unit and a digital marketing services division. Founded in Dixon, Illinois, Shaw Media has been privately owned by the Shaw family since its inception in 1851.

Enjoy the Rewards:
In return for your contributions to our success, Shaw Media offers a competitive benefits package, including medical, dental, vision, 401(k) with company match and paid time off. 

Apply Today!
Interested candidates, please submit a cover letter along with a resume:


Online: Apply Now (located below)

Mail to:
Shaw Media - Human Resources
Attn: Credit and Collections
P.O. Box 250
Crystal Lake, IL 60039


Pre-employment drug screen and background check required. 
Shaw Media is an equal opportunity employer and a drug-free workplace.

This posting may not include all duties of the position.

NZ4455
 

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