Circulation Customer Service Representative

Sterling, IL

Sauk Valley Media, part of Shaw Media, has an opening for part-time a circulation customer service representative to work in the Sterling office.  This position works two days per week (Mondays and Tuesdays), 8am-5pm.


  • Provide excellent customer service to walk-in customers
  • Answer phones, and provide courteous service
  • Handle customer complaints
  • Follow up on newspaper starts and stops
  • Help resolve carrier/customer issues
  • Participate in initiatives to retain and solicit new subscribers


  • High School diploma or GED
  • Previous customer service and computer experience preferred

About Shaw Media:
Shaw Media publishes over 150 titles in Illinois and Iowa. Its holdings include websites, newspapers, magazines, Pro Football Weekly, a video production unit and a digital marketing services division. Founded in Dixon, Illinois, Shaw Media has been privately owned by the Shaw family since its inception in 1851.

Apply now! (using link located below)
Interested candidates please submit a resumes and cover letter.

OR mail to:    

Sauk Valley Media
Attn: Circulation Sales Manager
P.O. Box 498
Sterling, IL  61081

Pre-employment background checks and drug screen required.

This posting may not include all duties of positions.


Shaw Media is an equal opportunity employer and drug-free workplace


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